FAQ
Do you ship internationally?
Yes. Apulse Co., Ltd. ships internationally from South Korea to selected countries using courier services such as DHL, FedEx, UPS, EMS, or other available logistics providers.
How long does international shipping take?
Estimated delivery time depends on the destination country, courier service, customs clearance, and local holidays. In general, international delivery may take approximately 5–15 business days after shipment.
How is the shipping cost calculated?
Shipping cost is calculated based on destination, product weight, volume, and shipping method. The final shipping fee will be shown at checkout or provided separately for B2B orders.
Are customs duties and import taxes included?
No. Unless otherwise stated, product prices and shipping fees do not include customs duties, VAT, import taxes, customs clearance fees, or other local charges.
All import-related costs are the responsibility of the customer.
Who is responsible for customs clearance?
The customer is responsible for customs clearance in the destination country. Apulse Co., Ltd. is not responsible for delays, additional costs, or failed delivery caused by customs issues, import restrictions, or incomplete customer information.
Can I change my shipping address after placing an order?
Please contact us as soon as possible at sales@apulse.kr. If the order has not yet been shipped, we may be able to update the shipping address. Once the order has been shipped, address changes may not be possible.

